Orders are shipped from the U.S. within 1-3 business days of the order date.

Once your order has shipped, we cannot make any changes. 

Please note that if there is a charge associated with change(s) to the shipping address required after the order has shipped, you will be charged for the Address Correction Fee.

If your order has not shipped yet and you would like to make any changes, please contact us immediately at hgshelp@maruzen.info.